Shipping policy
Last Updated: [10 Jun 2026]
Thank you for shopping with TheShopmela.com This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing Time
All orders are processed within [1–3 business days] after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly delayed.
If there is a significant delay in processing your order, we will notify you via email at [CUSTOMER EMAIL ADDRESS].
2. Shipping Methods Available
We offer the following shipping options:
Standard Shipping
Express Shipping (if available)
Cash on Delivery (COD) (if available)
Available shipping methods may vary depending on your location and the products ordered.
3. Delivery Timeframes
Estimated delivery times are:
Shipping Method
Estimated Delivery Time
Standard Shipping
[5–10 business days]
Express Shipping
[2–5 business days]
Remote Areas
[7–14 business days]
Please note that delivery times are estimates and are not guaranteed.
4. Shipping Costs
Shipping charges are calculated at checkout based on:
Delivery location
Order value
Product size and weight
Selected shipping method
Current shipping rates:
Standard Shipping: ₹[AMOUNT]
Express Shipping: ₹[AMOUNT]
Free Shipping on orders above ₹[AMOUNT]
Shipping charges, if any, will be displayed before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing:
Tracking number
Courier partner details
Tracking link
You can use this information to monitor the status of your shipment.
6. Delivery Issues and Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
Weather conditions
Natural disasters
Public holidays
Courier service disruptions
Incorrect shipping information provided by the customer
Shopmela.co.in is not responsible for delays caused by circumstances beyond our reasonable control.
If your package appears lost or significantly delayed, please contact us at sanskargupta11443@gmail.com.
7. Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply for re-shipment.
8. Failed Delivery Attempts
If delivery cannot be completed after multiple attempts by the courier service, the package may be returned to us.
In such cases, customers may be responsible for additional shipping costs to resend the order.
9. Damaged Packages
If your order arrives damaged:
Take photos of the package and product immediately.
Contact us within [48 hours] of delivery.
Include your order number and supporting images.
We will review the issue and provide an appropriate resolution.
10. International Shipping
[Choose one option below]
Option A – No International Shipping
Currently, TheShopmela.com ships only within India and does not offer international shipping.
Option B – International Shipping Available
We offer international shipping to selected countries.
Estimated international delivery time: [10–20 business days]
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
International delivery times may vary due to customs clearance and local courier services.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Website: TheShopmela.com
Email: sanskargupta11443@gmail.com
Customer Support Hours: [MONDAY–SATURDAY, 9:00 AM – 6:00 PM].