Refund policy

No Refund & No Return Policy

At TheShopMela, all products are made to order. Therefore, we do not accept returns, exchanges, or offer refunds for change of mind, incorrect size selection, or personal preferences.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at support@theshopmela.com with your order number and clear photos of the issue.

After verification, we will provide a replacement or another suitable resolution at no additional cost.

Please ensure you select the correct size before placing your order, as all sales are final.

Thank you for shopping with TheShopMela.